Privacy Policy
1. Sites covered by this Privacy Statement This Privacy Statement applies to all
Wahm Network Australia-owned websites and domains, and our wholly owned subsidiaries
("Wahm Network Australia
websites.") Links to non-Wahm Network Australia
websites The Wahm Network Australia websites may provide links to third-party websites
for your convenience and information. If you access those links, you will leave
the
Wahm Network Australia
website.
Wahm Network Australia
does not control those sites or their privacy practices, which may differ from
Wahm Network Australia's. We do not endorse or make any representations about
third-party websites. The personal data you choose to give to unrelated third parties
is not covered by the
Wahm Network Australia
Privacy Statement. We encourage you to review the privacy policy of any company
before submitting your personal information. Some third-party companies may choose
to share their personal data with
Wahm Network Australia; that sharing is verned by that third-party company's privacy
policy.
2. Types of information we collect This Privacy Statement covers personal information,
non-personal data collection and aggregate reporting. Personal information is information
that is associated with your name or personal identity.
Wahm Network Australia
uses personal information to understand better your needs and interests and to provide
you with better service. Once you choose to provide us with personal information,
you can be assured it will be used only to support your customer relationship with
Wahm Network Australia
. We take seriously the trust you place in us.
Wahm Network Australia
will not sell, rent or lease your personal information to others. On some
Wahm Network Australia
websites, you can order products or services, request
information, subscribe to marketing or support materials, register yourself or your
Wahm Network Australia
products, or apply for a job at
Wahm Network Australia. The types of personal information you provide to us on these
pages may include name, address, phone number, e-mail address, user IDs and passwords,
billing and transaction information, credit card information, contact preferences,
educational and employment background, and job interest data. To personalize our
websites, services or communications and improve our products and services, we may
also ask you to provide us with information regarding your personal or professional
interests, demographics, and experiences with our products or services. Providing
this additional information is optional. Non-personal information is data about
usage and service operation that is not associated with a specific personal identity.
Wahm Network Australia
collects and analyzes non-personal information to evaluate how visitors use the
Wahm Network Australia websites. Non-personal data we collect may include the pages visited
on the
Wahm Network Australia
websites, unique URLs1 visited within
http://www.wahmnetwork.com.au/, browser type and IP2 address. Most non-personal
data is collected via cookies or other analysis technologies.
http://www.wahmnetwork.com.au/
Web pages use cookies, Web beacons and other technologies for data analysis and
personalization services.
Wahm Network Australia
also places ads on other websites that may use cookies. To learn more, read
Wahm Network Australia
use of cookies and Web beacons.
3. Children's privacy
Wahm Network Australia
is committed to protecting the privacy needs of children and we encourage parents
and guardians to take an active role in their children's online activities and
interests.
Wahm Network Australia
does not knowingly collect information from children under the age of 13 and Wahm Network Australia does not target its websites to children under 13.
4. How we use your information
Wahm Network Australia
uses your personal information to provide you with services and to help us better
understand your needs and interests. Specifically, we use your information to help
you complete a transaction or order, to communicate with you, to provide service
and support, to update you on services and benefits, to personalize promotional
offers and to personalize some
Wahm Network Australia
websites. Occasionally we may also use your information to contact you for market
research regarding
Wahm Network Australia
products or services. We will give you the opportunity to choose your privacy preferences
regarding such communications (see section 7, "Your privacy preferences and
opting out"). Credit card information is used only for payment processing and
fraud prevention. Sensitive personal information is collected only to facilitate
our financial service providers' credit decisions and will be shared with them
only with your permission. Credit card information and sensitive personal data are
not used for any other purpose by our financial services providers or
Wahm Network Australia
and will not be kept longer than necessary for providing the services, unless you
ask us to retain your credit card information for future purchases. In order to
offer you a more consistent and personalized experience in your interactions with
Wahm Network Australia, information collected through one
Wahm Network Australia
service may be combined with information obtained through other
Wahm Network Australia
services.
Wahm Network Australia
is a global organization, with legal entities, business processes, management structures,
and technical systems that cross borders. Our privacy practices are designed to
provide protection for your personal information, all over the world. We may share
your personal information within
Wahm Network Australia
and transfer it to countries in the world where we do business. Some countries may
provide less legal protection for your information. In such countries
Wahm Network Australia
will still handle information in the manner we describe here. Non-personal data
is aggregated for reporting about
Wahm Network Australia
website usability, performance and effectiveness. It is used to improve the customer
experience, usability and site content.
5. Who we share your information with
Wahm Network Australia
will not sell, rent or lease your personal information to others.
Wahm Network Australia
will not share your personal information with third parties except in responding
to your requests for products or services. Your permission will be requested when
you submit your information.
Wahm Network Australia
shares customer information across Wahm Network Australia-owned business entities and companies
working on our behalf, but only as described above in "How we use your information."
Wahm Network Australia
contracts with third-party service providers and suppliers to deliver complete products,
services and customer solutions described in "How we use your information."
Suppliers and service providers are required to keep confidential the information
received on behalf of
Wahm Network Australia
and may not use it for any purpose other than to carry out the services they are
performing for Wahm Network Australia. These service providers may change or we may contract
with additional service providers to better accommodate our customers.
Wahm Network Australia
will not share personal information with any other third parties without your permission,
unless to: (i) respond to duly authorized information requests of vernmental authorities;
(ii) comply with any law, regulation, subpoena, or court order, (iii) help prevent
fraud or to enforce or protect the rights and properties of
Wahm Network Australia
or its subsidiaries; or (iv) to protect the personal safety of
Wahm Network Australia
employees and third parties on
Wahm Network Australia
property. Circumstances may arise where, whether for strategic or other business
reasons,
Wahm Network Australia
decides to sell, buy, merge or otherwise reorganize businesses in some countries.
Such a transaction may involve the disclosure of personal information to prospective
or actual purchasers, or receiving it from sellers. It is
Wahm Network Australia’s practice to seek appropriate protection for information in
these types of transactions.
6. Your choices
Wahm Network Australia
gives you the choice of receiving a variety of information that complements our
products and services. You can subscribe to receive certain product- and service-specific
information and Wahm Network Australia-wide marketing communications.
Wahm Network Australia-wide communications may include new product information, special
offers, or an invitation to participate in market research. We give you a choice
regarding delivery of Wahm Network Australia-wide communications by postal mail, e-mail
and telephone.
7. Your privacy preferences and opting out Non-subscription services Wahm Network Australia
will not use your personal information for a different purpose than the one stated
when you provided your data. Examples of unrelated uses include sending communications
about special offers, product information, and marketing messages. You can, however,
choose to receive these types of non-subscription communications by following the
instructions below.
Please specify your privacy preferences by writing to
Wahm Network Australia
- be sure to provide your name, e-mail and postal address in all correspondence.
Subscription services To opt-out of receiving communications you have expressly
requested (such as e-mail newsletters, software updates, etc.), use any of the following
methods: Select the e-mail "opt-out" or "unsubscribe" link,
or follow the opt-out instructions included in each subscription communication Return
to the Web page(s) where you originally registered your preferences and follow the
opt-out instructions Write toWahm Network Australia
- be sure to provide your name, e-mail and postal address, and relevant information
about your
Wahm Network Australia
subscriptions and registrations
8. Your information and third-party companies Certain
Wahm Network Australia
services are linked with those from unrelated third-party companies, some which
offer you the option to share with both
Wahm Network Australia
and the third party personal data you provide. Examples include the ability to register
software products from multiple vendors from a single
Wahm Network Australia
Web page, to request communications from
Wahm Network Australia
marketing or solution partners, or to enable order completion through a reseller.
We will not share your personal information with those third-party companies unless
you make that choice.
9. Access to and accuracy of your information
Wahm Network Australia
strives to keep your personal information accurate. We have implemented technology,
management processes and policies to maintain customer data accuracy. We will provide
you with access to your information, including making reasonable effort to provide
you with online access and the opportunity to change your information. To protect
your privacy and security, we will also take reasonable steps to verify your identity,
such as a password and user ID, before granting access to your data. Certain areas
of
Wahm Network Australia's websites may limit access to specific individuals through
the use of passwords and other personal identifiers. The most effective way to view
and change your personal information is to return to the Web page where you originally
submitted your data and follow the instructions on that Web page or use
Wahm Network Australia
Passport.
10. Keeping your information secure
Wahm Network Australia
is committed to protecting the information you provide us. To prevent unauthorized
access or disclosure, to maintain data accuracy, and to ensure the appropriate use
of the information,
Wahm Network Australia
has in place appropriate physical and managerial procedures to safeguard the information
we collect. We use Secure Sockets Layer (SSL) encryption when collecting or transferring
sensitive data such as credit card information. SSL encryption is designed to make
the information unreadable by anyone but us. This security measure is working when
you see either the symbol of an unbroken key or closed lock (depending on your browser)
on the bottom of your browser window. Credit card numbers are used only for processing
payment and are not used for other purposes. As part of real-time payment processing,
Wahm Network Australia
subscribes to a fraud management service. This service gives you and
Wahm Network Australia
an extra level of security to guard against credit card fraud to protect your financial
data.
11. Third Party services used on this site, such as Google, can collect information such
as IP Addresses, or anything else your browser can provide. Wahm Network Australia
can not dictate or know what these companies collect or do with this information.
Any personal information that you enter on this site will not be given to these
third party services, unless required by law.
12. Changes to this Statement If there are updates to the terms of Wahm Network Australia's
Online Privacy Statement, we will post those changes and update the revision date
in this document, so you will always know what information we collect online, how
we use it, and what choices you have. For material changes to this Statement,
Wahm Network Australia
will provide notification to affected customers.
13. Contacting us We value your opinions. If you have comments or questions about
our privacy policy, please email us at: privacy@wahmnetwork.com.au
Rev. May 2009
1A URL (Uniform Resource Locator) is the global address of documents and other resources
on the World Wide Web. For example,
http://www.wahmnetwork.com.au/
is the URL for
Wahm Network Australia's home page.
2An IP address is an identifier for a computer or device on a Transmission Control
Protocol/Internet Protocol (TCP/IP) network, such as the World Wide Web. Networks
use the TCP/IP protocol to route information based on the IP address of the destination.
In other words, an IP address is a number that is automatically assigned to your
computer whenever you are surfing the Web, allowing Web servers to locate and identify
your computer. Computers require IP addresses in order for users to communicate
on the Internet, browse and shop.